Shipping policy

Shipping Policy

At DIVINE DROP, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how your order is processed and delivered.

📦 Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods (sales, festivals), processing times may be slightly longer.

🚚 Shipping Time

Domestic Shipping (India):
Estimated delivery time is 7–15 business days after dispatch.
Delivery times may vary depending on your location, courier partner, weather conditions, or unforeseen delays.

🌍 Shipping Locations

We currently ship across India.
For remote or rural areas, delivery may take additional time.

💰 Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout.
Any promotional free-shipping offers will be displayed on the website.

📍 Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS.
Tracking details may take 24–48 hours to become active.

⚠️ Delays & Exceptions

While we strive to deliver on time, delays may occur due to:
- Courier service issues
- Customs or regulatory checks
- Natural events or unforeseen circumstances
We are not responsible for delays caused by incorrect or incomplete delivery addresses.

🏠 Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not liable for orders delivered to incorrect addresses provided by the customer.

📦 Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at divinedrop1000@gmail.com with photos (if applicable).
We will investigate and assist you with a resolution.

📞 Contact Us

If you have any questions regarding shipping, feel free to contact us:

Email: divinedrop1000@gmail.com
Business Hours: 10 am to 5 pm (Monday - Saturday)